Skype Issues Instructions for signing in problem

Today i am trying to login into skype but not able to login into it. I invastigated the issue, so i found that skype has facing some technical issue today and they published some instruction on their blog.

The problem was identified in around two hours and a solution was provided, however, users have to apply it on their own.

you can follow the steps below to fix the problem manually.
Windows
1- If the Skype icon is displayed in the system tray at the bottom right of the screen, right-click it and select Quit.
2- Click Start, type “run” and press Enter. (On Windows XP: Click Start and then Run.)
3- Type “%appdata%\skype” and click OK.
4- Locate and delete the file shared.xml. The file may be displayed as shared if file extensions are not displayed by default on your computer.
5- If you cannot find this file:

  • Click Start, type “run” and press Enter. (On Windows XP: Click Start and then Run.)
  • Type “control folders” and click OK.
  • In the View tab, ensure that Show hidden files and folders is enabled.
  • Repeat the instructions from the beginning.
  • 6- Restart Skype.

    MAC
    1- Open Finder and locate the following folder:

    ~/Library/Application Support/Skype

    2- Delete the file shared.xml.
    3- Restart Skype.

    The ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.

    Source skype blog

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    • Joseph

      Thankyou very much. i also stuck with this issue. Now finally resolved.

    • EtB

      This worked fine for me too.

    • Jaz

      very helpful article. thankyou i resolved my issue as well.

      Jaz